Get help with installing, updating and configuring Tidal and Superdirt, and related problems here.
Please create a new topic, unless you see that someone else has had a similar problem - then add to that one.
Include all the possibly useful info, including about which operating system you're using (windows/mac/linux), and the full error message you get. If the error message is long, then please consider sharing it via https://pastebin.com/ - thanks!